Built on a strong foundation of hardworking individuals who displayed a commitment to excellence, honesty, integrity, ongoing improvement and exceptional customer service, Naylor is driven by these same principles today. Since 1969, Naylor's mission has been to build image by providing the finest products and services to associations everywhere. Over the years, we have expanded products and services and added expertise and offices - all for the sole purpose of effectively serving the association marketplace.
We are committed to honesty and integrity as the defining principles upon which all business practices are based.
We are committed to ongoing improvement. We're willing to change the way we do business, we're committed to state-of-the-art technology and to being progressive.
We are committed to excellence. We have high standards. We believe in paying attention to the details, and we have pride in the products and services we deliver.
We are committed to exceptional customer service. We're concerned about meeting the needs of both our associations and our advertisers and creating value for both.
We are committed to strategically focused goals and initiatives. We set goals, but we're willing to change direction to meet market demands. We have a strong emphasis on growth, and we're committed to the long curve financially.
We are committed to promoting a fun and caring work environment. This includes allowing for a balanced life, being respectful of people and their needs, making people feel special and valuing them.
We are committed to developing a professional team and to providing a professional work environment. That includes a commitment to having a learning environment that is solution driven, and it means that we are concerned with our image in the quality of product we produce, our phone manners, or attitude, etc.
We are committed to state-of-the-art management practices. We want our managers to be able to make decisions quickly, to have open communication and to allow for creativity.
